CARICOM Point of Entry / Departure / Inland Complaints Form.
A CARICOM national arriving in, transiting or departing a Caribbean Community Member State, and or seeking to exercise a right under the CSME, may have had certain experiences about which he / she wishes to file a complaint with the relevant authorities. The experience(s) may have been at a port of entry, after entry into a Member State, or both.
A CARICOM national wishing to make a complaint shall fill out such a complaints form in hard copy or online.
The completed form shall be returned (in person / mailed / electronically) to the CSME Focal Point of the receiving country or the home country of the CARICOM national within five working days of the date on which the CARICOM national receives the tribunal’s decision into the incident or of the date of the incident, where there is no judicial review process available to the CARICOM national. The form should be copied to the CSME Focal Point of the other country concerned.